1. Introduction
Worklinks Solutions Inc. (“we,” “us,” or “our”), located at 4th Floor, 1636 Bldg., 1636 F. Agoncillo St., Malate, Manila 1004, operates Worklinks Solutions Inc. (worklinkssolutions.com). We are committed to protecting your personal data in compliance with:
- EU Standards: Regulation (EU) 2016/679 (GDPR) and relevant EU member state laws.
- Asian Standards: Applicable laws in key jurisdictions (e.g., the Philippines’ Data Privacy Act, Singapore’s PDPA, Japan’s APPI, and South Korea’s PIPA).
2. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) to enhance website functionality. By using our site, you consent to cookies as follows:
- Types of Cookies:
- Session Cookies: Temporary, deleted when you close your browser.
- Persistent Cookies: Remain until manually deleted or expired (weeks/months).
- Consent: Adjust settings via your browser to accept/reject cookies. Note that blocking cookies may limit website functionality.
- Third-Party Cookies: We use analytics (e.g., Google Analytics) and advertising partners. These third parties are responsible for their cookie practices.
- Purpose: Cookies enable website optimization, traffic analysis, and personalized ads (with your consent).
3. Personal Data We Collect
We process data lawfully and transparently:
- Contact Forms: Name, surname, company, email, phone (required to respond to inquiries).
- Service Communications: Transactional emails (e.g., order confirmations) are mandatory and cannot be unsubscribed from.
- Marketing Emails: Sent only with your explicit opt-in consent. Unsubscribe anytime via email or written request.
- Anonymous Analytics: Non-identifiable website usage data (e.g., pages visited, device type).
4. How We Process Your Data
- Legal Basis: Processing is necessary for contract fulfillment (Art. 6(1)(b) GDPR), legal obligations, or your consent.
- Third-Party Processors: We partner with trusted providers (e.g., hosting, payment gateways) under strict confidentiality agreements.
- Automated Tools: Data may be processed via secure software for efficiency, accuracy, and fraud prevention.
5. Data Security Measures
We implement robust technical and organizational safeguards to protect your data:
- Encryption: SSL/TLS protocols secure data transmission. Sensitive data (e.g., passwords) is stored using AES-256 encryption.
- Access Controls: Restricted access to authorized personnel only, with multi-factor authentication (MFA) where applicable.
- Regular Audits: Vulnerability assessments and penetration testing to identify and mitigate risks.
- Employee Training: Staff undergo mandatory data protection training.
- Incident Response: Procedures in place to address breaches, including notification to authorities and affected users within 72 hours (GDPR requirement).
- Compliance: Align with industry standards (e.g., ISO 27001) where applicable.
6. Data Retention Periods
We retain personal data only as long as necessary:
- Contact Form Data: Up to 2 years after your last interaction, unless a longer period is required by law.
- Transactional Records: 7 years for tax, legal, or accounting obligations.
- Marketing Data: Until you withdraw consent or opt out.
- Anonymization: Data no longer needed for its original purpose is anonymized or aggregated for statistical use.
You may request early deletion of non-essential data via [contact email].
7. International Data Transfers
Your data may be transferred to:
- EU/EEA Countries: Compliant with GDPR.
- Third Countries: Only to jurisdictions deemed “adequate” by the EU Commission or with safeguards (e.g., Standard Contractual Clauses).
- Asia-Specific Transfers: For Asian users, transfers comply with local laws (e.g., Philippines’ NPC guidelines).
8. Your Rights
Under EU and Asian regulations, you may:
- Access, correct, or delete your data.
- Withdraw consent for marketing.
- Object to processing or request data portability.
- Lodge complaints with your local data authority (e.g., the Philippines’ National Privacy Commission).
9. Third-Party Disclosures
We share data only when necessary for service delivery (e.g., payment processors, and consultants). Third parties are contractually bound to:
- Use data solely for specified purposes.
- Maintain confidentiality and security.
10. Policy Updates
We may update this policy to reflect legal changes. Continued use of our website constitutes acceptance.
11. Contact Us
For questions or to exercise your rights, contact:
Worklinks Solutions Inc.
4th Floor, 1636 Bldg., 1636 F. Agoncillo St., Malate, Manila 1004
Email: admin@worklinkssolutions.com
This policy complies with GDPR and major Asian data protection frameworks. For jurisdiction-specific details, contact us directly.